Terms and Conditions of Sale
Peaksmodel
1. Scope of Application
These Terms and Conditions govern all sales made by Peaksmodel, both through our online store and at trade fairs. By placing an order, the customer acknowledges and accepts these terms without reservation.
2. Products
Peaksmodel offers high-quality resin model kits, including detailed instructions where applicable.
Each product is crafted with care, and slight variations may occur due to the nature of handcrafted items.
3. Pricing
All prices are listed in euros (€) and include applicable taxes unless stated otherwise. Shipping fees are not included and will be added during the checkout process.
4. Order Process
- Orders are placed via our online store or directly during events.
- Once the order is confirmed and payment is received, a confirmation email will be sent to the customer.
Peaksmodel reserves the right to refuse or cancel any order in case of stock unavailability or payment issues.
5. Payment
Payment must be made in full at the time of purchase. We accept the following payment methods:
- Credit/debit cards
- PayPal
Payments are processed securely to protect customer data.
6. Shipping and Delivery
We ship orders within 5 business days after payment confirmation, except in cases of force majeure.
Delivery options:
- Mondial Relay: For economical delivery.
- Colissimo: For faster and insured shipping.
The customer is responsible for providing accurate shipping information. Peaksmodel cannot be held liable for delays or delivery issues caused by incorrect addresses.
7. Returns and Refunds
If you are not satisfied with your purchase, you have 14 days from the date of delivery to return the product for a refund or exchange.
Conditions for returns:
- The product must be unused and in its original packaging.
- The customer is responsible for return shipping costs.
To initiate a return, please contact us at: [insert Peaksmodel email].
8. Liability
Peaksmodel is not responsible for any damage caused during assembly or use of the models. Customers must follow the provided instructions carefully.
9. Intellectual Property
All products, designs, and content on the Peaksmodel website are the exclusive property of Peaksmodel. Reproduction, distribution, or modification without prior consent is strictly prohibited.
10. Governing Law
These Terms and Conditions are governed by French law.